Skip to content
Go to comment.org
  • There are no suggestions because the search field is empty.

Troubleshooting duplicate subscriptions or charges

Instructions on what to do if you’ve been double-charged or unintentionally have multiple subscriptions.

Handling duplicate subscriptions or charges

  1. Identify the issue: Check your bank statements and Comment account to confirm if you’ve been double-charged. If you have multiple active subscriptions, you should see them listed at https://comment.org/my-account/subscriptions/.
  2. Contact support: Email team@comment.org with your full name, email address, and details of the duplicate charges.
  3. Await resolution: Our team will investigate and resolve the issue, including refunding any duplicate charges if applicable.

For more information, visit comment.org/subscribe.